Atlantex Apparel ships within the United States only. We do not offer international shipping at this time.
We offer free shipping on orders over $250 (excluding sales tax) within the contiguous United States. Orders shipping to Alaska (AK), Hawaii (HI), and Puerto Rico (PR) do not qualify for free shipping.
We use UPS, FedEx, and other major carriers to ensure timely and reliable delivery of your orders.
Orders confirmed before 12:00 PM Eastern Standard Time (EST) on business days are typically dispatched the same day.
Dispatch is subject to product availability, carrier schedules, weather conditions, and holidays.
Standard shipping typically takes 3-7 business days, depending on the shipping destination.
Expedited shipping options are available for faster delivery at an additional cost.
We are not responsible for carrier delays.
Customers in the local area can choose to pick up orders from our warehouse.
To arrange a pickup time, contact our customer service team at (404) 882-3232 or email sales@atlantexapparel.com.
Will call hours: Monday – Friday, 9:00 AM – 5:00 PM EST.
Please allow 24-48 hours after placing your order for pickup availability.
Orders must be picked up within 5 business days. After this period, unclaimed orders may be restocked and subject to a 10% restocking fee.
Customers must wait for a “Ready for Pickup” email notification before coming to the office.
Order status can be checked by logging into “My Account” on our website.
Once your order ships, you will receive an email confirmation with a tracking number. This tracking number can be used to monitor the shipment’s progress on the carrier’s website.
Delivery estimates are based on the carrier’s guidelines and may vary depending on your location and any unforeseen circumstances.
Atlantex Apparel is not responsible for shipping delays caused by the carrier.
Orders canceled after 48 hours are subject to a $25 administration fee, whether or not the order has shipped.
If your order has already shipped, you will be responsible for return shipping charges.
Refunds will be issued to the original payment method used at checkout.
For additional assistance, please contact us:
📍 Address: 5965 Shiloh Road, Suite B-1, Alpharetta, GA 30005
📧 Email: sales@atlantexapparel.com
📞 Phone: (404) 882-3232
Thank you for choosing Atlantex Apparel for your apparel needs!
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